Returns Refunds & Cancellation Policy
* Once an order is placed, we cannot cancel it. We strive to process orders quickly to ensure timely delivery, which limits our ability to modify orders once they are confirmed.
* If you are not satisfied with your purchase, you may return it within 30 days from the date it was delivered to you for store credit.
* To be eligible for a return, items must be in the same condition you received them and in their original packaging.
* Please note that shipping charges are non-refundable.
Damaged, Defective, or Incorrect Items
* If you receive a damaged, defective, or incorrect item, please submit a return request to firstname.lastname@example.org within 2-3 days of the delivery date.
* For returns, we provide a pre-paid label provided through email, subject to a $12.00 fee, which will be deducted from your total return.
* Returns are processed within 5-7 business days after your items are received at our warehouse.
* Please do not send your purchase back to the manufacturer.
Refunds for Gift Items
* If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
* If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves, we will send a refund to the gift giver, and they will be informed about your return.
Shipping for Returns
* To return your product, mail it to: Sneaker Shirts Outlet, 4B Gateway Shopping Center, Edwardsville, PA 18704.
* You will be responsible for paying your own shipping costs for returning your item. If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance, as we don’t guarantee receipt of your returned item.