Are you guys a real company?
Wondering if we're legit? You bet we are! Based out of PENNSYLVANIA, we've tons of happy customers rockin' with us. Peep the love on our Instagram page @sneakershirtsoutlet and check out the hype on Judge Me Reviews.
What payment methods do you accept?
Curious about payment options? We're flexin' with MasterCard, Visa, PayPal, Apple Pay, Amex, Klarna Installments, and Shop Pay Installments – we got you covered!
What is your ordering process?
Ordering process is simply 4 quick steps:
- Select your favorite items and add them to cart
- Enter your billing and shipping information
- Select shipping method
- Checkout
What should I do if I made a mistake on my order?
Scored some sick threads and need to make changes? Hit us up at info@sneakershirtsoutlet.com within 8 hours after payment and we'll see if we can get you straight.
Can I cancel or change my order?
Once your order is placed, it’s locked in and ready to roll. That means no cancellations or changes can be made. But don’t sweat it – if the gear you get isn’t hitting right, you can return it for store credit within 30 days from when it lands at your door.
Thanks for understanding!
Do you alert us once our order ships?
Once your order ships, we'll slide into your inbox with tracking deets. Expect the tracking number within 2-5 business days after purchase.
When will I get tracking number?
Dealing with a tracking hiccup or haven't received your order? Holler at us at info@sneakershirtsoutlet.com for a status update.
Why has the tracking status not been updated?
Tracking information may not update immediately in some cases especially with registered airmail shipments. However, please rest assured your item is on its way. There are some reasons why tracking information may not available. If your tracking status has not been updated for over 10 days, please contact us at
info@sneakershirtsoutlet.com. We will provide you further assistance.
Have not received my order yet, now what?
Dealing with a tracking hiccup or haven't received your order? First, check tracking info and see if it was delivered. If it says delivered but never received please allow a few more days. Sometimes products are delivered late by DHL or scanned delivered by mistake.
Holler at us at info@sneakershirtsoutlet.com for further questions or a status update..
What’s the status of my order?
Following a successful order, please expect a confirmation email. You will also receive an update email when your order goes into production. Once your order ships, we will send a third email with your tracking information. The most recent information on your order is always available via the receipt link provided in our email correspondence. If you did not receive the status update emails, please check your spam folder or promotions tab in case it was redirected there.
What if my order is defective, wrong size, or incorrect product?
Product not up to par? Snap a pic, email us at info@sneakershirtsoutlet.com , and we'll sort you out with a replacement.
What is your return and refund policy?
Please see our Return Policy. We are committed to providing you with the absolute best products, and are happy to replace your order for any of the following reasons:
The product is flawed. The print quality is poor. The product you received is different from the product originally represented on our site.
For all things return and refund, check out our Return Policy or reach out to us at info@sneakershirtsoutlet.com .
What should I do in case of late or missing refunds?
Still waiting on that refund? Don't stress – hit us up at info@sneakershirtsoutlet.com and we'll get it sorted!
Keep it fresh, keep it fly – Sneaker Shirts Outlet's got your back! ✌️